Summary Reader Response Draft 4: Cleaning Robots
The article, "How tech can ease the cleaning industry's manpower crunch" by Germi (2021) discusses how the integration of technology can solve the manpower shortage in the cleaning industry. With an increase in the demand for cleanliness in the past 3 years due to Covid-19, people have become much more wary and concerned about hygiene and cleanliness. The article shows how to incorporate robots and the existing workforce to create a more efficient and cleaner space for everyone. According to the author, the aim of implementing robots is not to replace cleaning staff. While the robots are doing more repetitive tasks such as mopping, sweeping, picking up, and getting rid of thrash, cleaning staff can dedicate their time to disinfecting services which are highly sought after during the pandemic. The author mentions that companies can embrace the transformation with the integration of man and machine in the workforce. To ensure that both robots and humans can coexist harmoniously in the workforce, companies are spending money to upskill their workers by sending them to courses to teach them how to operate and deploy them safely and efficiently. Apart from learning how to automate these robots, they can also attend lessons and be deployed to more customer-centric jobs within the organization.
The correct use of technology in the
cleaning industry can complement the efficacy of working staff by integrating
cleaning robots into tasks and upskilling workers to operate the robots.
However, using multiple robots in an enclosed environment may lead to
respiratory problems for humans.
With the decline in Covid-19 cases,
countries have become more lenient on restrictions which have seen an increase
in people patronizing public places and the return of workers back to the office.
However, it is of paramount importance that cleaning measures and processes are
upheld and improved to keep the transmission of diseases at bay. To sustain
these targets, the cleaning industry must strive to be as efficient as possible
by coming up with innovative solutions to upgrade its current workforce and
reduce the workload on cleaning staff. One such measure is the implementation
of cleaning robots.
The first advantage of cleaning robots
is the ability for companies to reduce the workload of the cleaning staff by
delegating tasks. The article, "3 ways Humans and commercial cleaning
robots work in the new normal" by Softbank robotics (2020) deliberates on
the part that cleaning robots play in the future of commercial cleaning.
According to the author, robots can be tasked with labour-intensive and mundane
tasks such as sweeping and vacuuming, which are essential services required to
uphold cleaning standards. While cleaning robots are tasked with these jobs
cleaning staff can be assigned to more detailed oriented and precise jobs like
the deep cleaning of surfaces are commonly used areas. According to Davids
(2022), a robotics blog, robots are better at repetitive tasks as compared to
humans. This is because, unlike humans, robots can repeat tasks without growing
tired and without compromising productivity after a long period. This is
evident from using automation robots in the manufacturing industry to produce
parts for the masses. This way, the use of cleaning robots can complement the
efficiency of cleaning practices and assist the cleaning staff in their duties.
Another advantage of integrating robots
with the cleaning staff is to have mundane tasks handled by robots while
the cleaning staff can spend their time upskilling themselves to explore opportunities
to move into supervisory roles, regardless of their educational background.
(Arlen, 2019). According to NTUC Learning Hub, (2020), humans and workers can
work hand in hand to mould a more productive future by training their employees
to work on the robots by learning troubleshooting techniques and training new
employees. In addition, they can be tasked to inspect and examine data, deploy
robots, and suggest methods of improvement to the company to help make the
robots work more efficiently. Therefore, by becoming upskilled, workers have
the opportunity to grow into new positions and explore the new scopes of jobs
available.
However, the disadvantage of
implementing too many robots is the usage of chemicals and ‘over cleaning’
which could expose the staff to these harmful chemicals. According to American
Lung Association, (2022), people could face health problems through the usage
or mixing of different cleaning agents and chemicals, which may lead to
unexpected side effects and respiratory effects. When cleaning staff are
working on and around the robots, they may be exposed to such chemicals and
could potentially experience adverse side effects.
In conclusion, the implementation of
robots can be useful and essential in the cleaning industry provided they are
integrated in a way that does help to complement the cleaning staff and aid in
the manpower crunch by reducing the cleaning workload on staff and by allowing
cleaning staff to upgrade themselves.
References:
American Lung Association. (2022, November 17).
Cleaning supplies and household chemicals.
https://www.lung.org/clean-air/at-home/indoor-air-pollutants/cleaning-supplies-household-chem
Arlen, C. (2019, November 14). The invasion of the
cleaning robots is here - Resistance is futile. Revenue-IQ.
https://www.revenue-iq.com/2019/10/the-invasion-of-the-cleaning-robots-is-here-resistance-is-futile/
Davids. (2022, May 12). 5 ways robots perform
mundane tasks better than humans. Robotiq.
https://blog.robotiq.com/5-ways-robots-perform-mundane-tasks-better-than-humans
Germii. (2021, June 1). How tech can ease the
cleaning industry’s manpower crunch. GovInsider.
https://govinsider.asia/intl-en/article/how-tech-can-ease-the-cleaning-industrys-manpower-crunch-robots-germii
NTUC Learning Hub. (2020, November 30). Upskilling
for a future with collaborative robots. GovInsider.
https://govinsider.asia/intl-en/article/upskilling-for-a-future-with-collaborative-robots-ntuc-learninghub
SoftBank Robotics Team. (2020, April 14). 3 ways
humans & commercial cleaning robots work in the new normal.
https://us.softbankrobotics.com/blog/3-ways-humans-and-robots-collaborate-in-commercial-cleanings-new-normal
I really appreciate this fine revision, Haresh.
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